Retail & Consumer

Coronacrisis - We can help you

The impact of the corona crisis on our society and economy is becoming increasingly visible. These days, your stakeholders expect more of you than ever. Especially when it comes to the implementation of new measures and what they mean for you as an organization within the Retail and Consumer sector. We can imagine that you are looking for support to be able to act quickly and effectively. PwC has the knowledge and experience in many areas to think along and help with this. Below you will find the names and telephone numbers of our contacts.

Consumer survey of 2021 end-of-year-holidays

The month of December is traditionally a period in which a lot of retailers in the Netherlands generate a significant part of their annual turnover. Moreover, consumer spending on Sinterklaas and Christmas has been supplemented in recent years by Black Friday and Cyber Monday. What are consumers planning to spend on this year’s December holidays? PwC partnered with retail experts Q&A at the start of November to survey circa 1,700 consumers and the key results are summarised below. Given the timing of the survey, these results were not impacted by any effects from the COVID-19 measures recently introduced in the Netherlands.

More about the consumer survey

Future of retail

Future of Retail

Winning in the new normal is on every retailer's mind. Our Future of Retail offering can help (re)evaluate your strategy and create a fit-for-future roadmap, all with our gamification driven approach.

More about Future of Retail

How can we help

PwC Retail and Consumer is a leading financial accounting, tax and advisory practice serving a broad spectrum of service, merchandising and manufacturing organizations. These are energizing and exciting times for global consumer goods companies and retailers, as they retool their organizations to respond to the disruption caused by new technologies, especially mobile, and changing consumer expectations.

We have developed a quick starter kit to provide on how to navigate current challenges and opportunities, understand the implications of the crisis and assess their maturity to take on the "1.5-meter society". Click here to see more information on it.

We have more than 20,000 people serving the sector in almost 160 countries. No matter where your business takes you in the world, we have the resources to help you win in your markets.

Connect with us today.


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"The companies that are successful in the future, understand the power of their brand and know what they're capable of when working with the right parties."

Milo Hartendorf, Industry Leader Retail & Consumer, PwC

Contact us

Milo Hartendorf

Milo Hartendorf

Consumer Markets Industry Leader, PwC Netherlands

Tel: +31 (0)62 299 15 98

Peter Hoijtink

Peter Hoijtink

Partner Consulting, PwC Netherlands

Tel: +31 (0)64 201 93 83

Jaap-Willem Bijsterbosch

Jaap-Willem Bijsterbosch

Operations Consulting Partner, PwC Netherlands

Tel: +31 (0)65 376 78 70

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