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Future of Asset and Wealth Management

Coming through the crisis stronger than before: five key priorities for assetmanagers

As the road out of lockdown opens, asset and wealth managers are turning their strategic focus to how to compete in the much-changed marketplace emerging from the crisis. The markets may be challenging, but there's more scope for innovation, differentiation and winning new business. How can you put your organisation in the strongest position to succeed?

The report "Leading out of lockdown" outlines five key priorities asset and wealth managers should focus on. Some of these actions reflect today’s unique circumstances. Others should already be part of your growth strategy. COVID-19 has made implementing all of them more urgent.

Five priorities:

  1. Zero in on the customer
  2. Optimise productivity for the return to work
  3. Accelerate digital transformation
  4. Prepare your workforce for the new world
  5. Ensure that your capabilities match your strategic ambitions

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Dufas-PwC-webinar report

During a joint Dufas-PwC webinar on the 29th of April, insights were shared on how to remain resilient amidst the effects of the global pandemic.

i.a. Manoël de Goeij, Partner Valuation, PwC Netherlands, gave an update on outsourcing and securing the future through right-sourcing strategies.

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Operational resilience of Asset and Wealth managers help against the impact of COVID-19

Vision for the medium-term future through impact analyses

The COVID-19 pandemic also influences the Asset & Wealth Management (AWM) sector. It is time for asset and wealth managers to think about the future, according to PwC partner Patrick Heisen. ‘Asset and wealth managers have primarily taken action for the short-term. They have set up crisis teams and took care of business continuity. It is important that they take the next step and start with impact analyses.’

Asset and Wealth Management Revolution Report 2019

Investor perspectives – Rethinking purpose and performance

In asset and wealth management (AWM), investors are now thinking in new ways about how their capital is handled. They’re embracing digital technology, changing the way they interact with AWM firms. They’re more and more interested in social responsibility and other non-financial aspects of investing.

To determine what investors care about most and how satisfied they are with asset managers’ performance in these areas, we have conducted a global survey. We then created an Investor Alignment Index that measures the gap between how satisfied investors are with asset managers’ performance in each area compared with how important that area is to them.

In this report, we will explain our findings and offer advice on what AWM firms can do to seize the opportunities and address the challenges identified.


Contact us

Joep Bertrams

Joep Bertrams

Asset & Wealth Management Leader, PwC Netherlands

Tel: +31 (0)62 151 86 81

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