Our purpose has arisen from the expectations our stakeholders have of us in the midst of the big challenges the world is currently facing. We want our service delivery and offerings and other activities contribute to the solution of these important problems and build trust in society. That is our licence to operate and our purpose.
To live up to our purpose relates not only to ‘what we do’, but also to ‘how we do things’. That is why we have formulated values that are in line with our purpose. If we want to add value to our clients and society at large we need to be perceptible of their needs. This requires an outside-in perspective and looking at problems through different lenses.
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