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Enterprise Resource Planning (ERP) means the system that supports all the processes within a company or organisation. These processes are becoming increasingly complex because legislation/ regulations are being added to and changing, or because more and more parties are involved with your company as a result of outsourcing. In addition, many companies are in the process of automating and digitalising their processes. This raises question such as: Does my ERP system still support my processes effectively? Can I still build in new applications or systems? Am I in control? Can't it all be done more easily and at lower cost? Are you about to make the transition to a new ERP system? At our Experience Center, you can find out what such a transition will mean for your organisation and end-users.
ERP is the heart of the organisation and connects up people and processes with technology. If that connection is missing or no longer works properly, it becomes difficult to achieve strategic goals with the aid of new technology. Technologies such as Artificial Intelligence, Robotic Process Automation, and the Internet of Things are also based on ERP.
Many companies are coming up against the technological limits of their current system because it is no longer suited to changing, digital business. Old ERP systems are often not very flexible and offer little scope for integrating new applications. Some suppliers are also ceasing to release new versions or are switching to the Cloud, as in the case of SAP S/4HANA.
We are now seeing the emergence of ERP solutions that make possible a looser interconnection between systems. In other words, an ERP base that does offer scope for linking new and different functionalities and applications – something that’s crucial in view of technological developments and disruptions. Organisations need to be able to adapt quickly to changing circumstances, supported by ERP solutions that are also agile. ERP is thus becoming the technological foundation for trust, further digitalisation, and growth.
Because ERP is the heart of the organisation, it’s crucial to choose the right system. We can help you select, set up, and implement the right ERP solutions, while also taking account of the human perspective. After all, whether a new system is successful depends on the way people use it.
We can help you with:
Formulating a strategy – What does the future of your organisation look like? Which revenue model is suitable? How do you focus your business operations on that? What way of working is then most appropriate? These questions are crucial when deciding which ERP solution suits your organisation.
Identifying the gap between the current situation and the desired situation – Is your existing system fit for the future? Is your strategy feasible with your existing ERP system? What does it need to be able to do? What changes might you need in the future?
Master data management – What are your most important data sources? How do you use the data? How is the ownership of your data organised? Is information interchangeable between data sources or does each source use its own definitions? Master data management is an important basis for implementation of a new system.
Implementing a reliable ERP solution – This involves monitoring and managing the project. How are the responsibilities allocated? How do you keep a grip on progress and quality?
Structuring the system – This has to do with governance, risk, and compliance. How do you design your controls? How do you deal with such issues as separation of duties, security, and compliance? The best possible design of the controls is an important condition for reliability.
Cultural change – What does your new system mean for your people? How do you prevent the transition from just getting stuck in the IT department and the project organisation, and make sure that it is in fact integrated into your entire organisation? How willing are your people to change? Our Experience Centre allows you to experience what an organisational change will mean for the end-users. Prototyping, mock-ups, and simulations will help you quickly understand the next step in your transformation process.
Partner, PwC Netherlands
Tel: +31 (0)65 369 03 17
Jeffrey van den Haak
Director, PwC Netherlands
Tel: +31 (0)61 357 52 69