COVID-19 Helpdesk for entrepreneurs, organisations and the self-employed

Guidance in uncertain times

Many small and medium-sized entrepreneurs, independent entrepreneurs, social entrepreneurs and charity organisations have been affected by the COVID-19 crisis over the past months. This brings a true sense of uncertainty. How can I best guide my business through this crisis? How do I take care of my employees in the best way? And can I get support from the government? PwC wants to provide guidance to these entrepreneurs. We are ready to help you with your most urgent questions. Free of charge. We will do our best to help you get started as well and quickly as possible.

Who is the COVID-19 Helpdesk for?

The Helpdesk is especially set up for SMEs*, independent entrepreneurs, social enterprise(s)** and charity organizations. Due to the emergency measures by the government they often have fewer customers and their turnover decreased. The crisis hits them right at the heart of their existence.

Are you one of them?

Do you have an informative question about government support, crisis management, staff, working capital or tax issues? Then please fill out our special online questionnaire.

Are you one of our (audit)clients? In that case, please contact your regular PwC contact person directly regarding questions related to the impact of the COVID-19 crisis on your company. That way we can best help you.

The helpdesk focuses on answering questions for informational purposes. We do not provide advice in that sense.

^{* Companies with up to 250 employees.}

^{** Click on the link to see which definition we use for social enterprises. Social enterprises are also eligible to call on us for more extensive pro bono advice.}

How can PwC best help you?

Fill out a short list of questions here:

1. Are you a SME, a self-employed or social enterprise(s), or working for a charity organization?	YES NO
2. Has your company been affected by the COVID-19 crisis?	YES NO
3. Do you have a concrete, informative question in the field of: fiscal options, government support and financing, crisis management, employees and costs or working capital and operational improvements?	YES NO

Are you not eligible for the PwC COVID-19 Helpdesk?

Check our website for more information about COVID-19

Ask your question to the PwC COVID-19 Helpdesk

Do you have questions about the impact of COVID-19 on your business? Ask our PwC professionals. We'll do our best to answer your questions as quickly as possible. Due to many questions coming in, this may take up to three working days.

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What guidance can PwC offer you?

We will help you with next steps

Our employees support entrepreneurs with informative questions. These may concern, for example, the government's emergency measures and the consequences of the COVID-19 crisis for SMEs, independent entrepreneurs and social enterprises. We focus on five topics:

Fiscal options

Due to the COVID-19 virus, the government has taken crisis measures. Entrepreneurs affected may be granted tax deferrals. Employers can already make use of the NOW scheme. Perhaps you are wondering whether you qualify for one of the schemes or you would like to know where to apply. We are happy to help you with these and other questions.

Relaxation of public support and financial measures

The COVID-19 crisis can quickly reduce your liquidity. So how do you continue to ensure good financing? If you would like to know which schemes are available and how you can find out if you are eligible, please contact the helpdesk.

Points of attention for employees

The COVID-19 crisis affects your employees and your HR policy. Pension schemes and contractual obligations may also come under pressure. If you need help on these issues, please contact the helpdesk.

Responding effectively to a crisis

No crisis is an orderly event that affects only one part of the economy, a chain or an organisation. This certainly applies to the COVID-19 crisis. What should administrators pay attention to in order to mitigate the effects? For these and other questions regarding crisis management, please contact the helpdesk.

Optimisation of working capital

If your company's liquidity is under pressure, it is important to adapt the working capital and cost level of your organisation to the new situation. You will need to implement operational improvements quickly and adequately. What do you need to pay attention to? We are happy to help you on your way.

Social enterprises can also contact us for more extensive questions and help with implementation in response to the COVID-19 crisis. Through the helpdesk you can be referred to our Corporate Sustainability team if this is the case.

Do you have a question of a different nature?

Check our website for more information about COVID-19

Legal disclaimer

The COVID-19 Helpdesk is free of charge. In providing this service, PwC will rely on the information made available to PwC and already existing information, assuming that this information is accurate, complete and not misleading. The service provided by us is for informational purposes only and is not intended for any other use or for any other purpose. Although PwC exercises due care in providing this service, PwC does not make any express or implied representations or warranties of any kind. At all times, you remain fully responsible for any actions and/or decision(s) based on the services.