Industry
Insurers
Our role
Strategic advisor and transformation partner for IT and software
Featuring
Digital transformation as the basis for future IT modernisation
In the insurance market, change is constant and fast-paced. Customers expect convenience and speed, underwriting agents and intermediaries want seamless collaboration, and are looking for ways to design processes more efficiently and make better use of data. This requires technology that not only works today, but can also evolve to meet the needs of tomorrow.
Midglas is therefore faced with the challenge of further modernizing its IT landscape and preparing it for the future. This calls not only for technological innovation, but also for clear choices in architecture, processes, and systems - ensuring that customers can be served quickly, effectively, and digitally.
“PwC helped us distil a complex IT challenge into a clear, workable future vision. That gave us the confidence to take the next step.”
Rob Hennekam,Director Operations & Finance, MidglasMidglas’ ambition is clear: a customer-centric, scalable, and compliant IT landscape that enables further growth and innovation. At the same time, the scale of the required changes is significant, and decisions must be made carefully and based on solid foundations.
Midglas is therefore working towards a future-proof IT landscape that supports customer focus, compliance, and further digitalization. Together with PwC and ANVA, Midglas is carrying out this transformation in four phases.
PwC supports Midglas across four phases:
Midglas is in the lead throughout the entire process. At the same time, the volume of work within a short timeframe is substantial. PwC therefore contributes not only in-depth knowledge and experience, but also additional capacity to ensure speed and alignment.
This is crucial: any delay directly leads to higher costs, because duplicate systems remain in use longer, large project teams continue running, and innovations are postponed. By working together closely, momentum is maintained and timelines remain manageable.
The collaboration has provided Midglas with a clear, shared foundation for further modernization of its IT landscape. This foundation goes beyond high-level direction and is fully elaborated in architecture, design, data models, and implementation approach.
This provides clarity on:
In addition, the trajectory has helped to create momentum. Midglas stays in control, while PwC contributes knowledge, experience, and capacity needed to take major steps within a short timeframe.