Reinvention Lab

Discover future‑ready growth strategies in our Reinvention Lab

From transforming 
to reinventing

Megatrends such as climate change and rapid technological developments are putting increasing pressure on existing business models. In many cases, optimisation alone is no longer sufficient. The focus must shift from transforming to reinventing (reinvention). Reinvention requires a fundamental rethinking of how organisations create, deliver and sustain value. 

The Reinvention Lab offers a structured, collaborative environment in which leaderships team work alongside our experts to critically assess your current business model, identify new value opportunities and jointly define the direction for future growth. 

We support this process by exploring innovative business models and translating them into prototypes, drawing on, among other things: 

  • extensive sector and market expertise 
  • organisation‑specific insights 
  • the use of leading technologies such as AI, cloud and data 

Our approach helps leadership teams make clear choices together, focus on what truly matters and work in a targeted way towards future‑proof growth plans. 

Our client cases

Reinventing Legal Services for an AI-first future

A legal services and insurance provider saw generative AI fundamentally changing customer expectations around speed, cost and accessibility. The organisation wanted to look beyond efficiency improvements and define what an AI-first model could mean. We designed and facilitated a Reinvention Lab combining market analysis, future scenarios and business model reinvention. Pathways explored included AI-powered legal services, prevention-oriented propositions, and monetisation of aggregated legal data. This resulted in leadership aligning around a shared future vision. The organisation is now investing in data, infrastructure and digital capabilities to become AI-first.

Unlocking growth beyond the core business

A transport and logistics organisation was experimenting with AI following a recent acquisition, but its initiatives were fragmented and lacked strategic direction. We facilitated a Reinvention Lab with the executive and management board to explore platform-based growth, data-led services, and new business models. The leadership is now reassessing its data strategy and building the foundations to become an AI-first organisation rather than a collection of isolated AI initiatives.

Reimagining business banking for an AI-driven future 

A business banking division within a large financial institution needed to understand how AI platforms, changing customer behaviour and new digital competitors could reshape the way business customers search, compare and engage with banking services. We facilitated a Reinvention Lab combining outside-in market analysis, future scenarios and leadership dialogue. This elevated reinvention opportunities from a business-unit discussion into broader strategic conversations across the bank.

Turning strategic uncertainty into future growth options 

A specialist software and services business in the financial sector was at a strategic crossroads following an acquisition. The question: grow, reposition or reinvent? Market dynamics, SaaS disruption and emerging AI capabilities added complexity. We facilitated a strategy process with the leadership team and our subject matter experts, combining market insights, SaaS and AI perspectives, scenario development and structured prioritisation. The result: open strategic questions were converted into concrete scenarios, propositions and next-step priorities. The leadership team now has a shared basis for deciding on the next phase of the business.

Get the most out of reinvention

Contact us and discover how we can support this journey

What you can expect from us

  • Future‑focused growth scenarios
    We help leadership teams better navigate the uncertainty of disruption by jointly exploring possible future scenarios. We examine different growth pathways, identify where new opportunities are emerging, map where value is shifting (Value in Motion), and help make strategic choices transparent. This enables organisations to gain clarity on where to focus, what their opportunities are, and how to move forward together with purpose. 
  • Redesigning the organisation and resources
    We support organisations in redesigning their business model, resources and capabilities as technology, partnerships and competition evolve. This may involve adapting ways of working, as well as reassessing investments and portfolios. In doing so, we help organisations establish a strong position for sustainable growth. 
  • Creating value with AI and technology
    We help organisations deploy AI and technology in ways that truly create value aligned with their specific context. By assessing how AI and technology impact costs, revenue models and decision‑making, we translate technological opportunities into concrete and measurable outcomes. 
  • Reinvention: embedding change and strengthening resilience
    We help organisations organise their reinvention effectively and make it lasting. We do this by aligning leadership, new ways of working and culture with the chosen vision and growth direction. This ensures that change is not temporary, but evolves with new developments and becomes an integral part of how the organisation operates. 
Start jouw reinvention reis

Start the reinvention journey 

In a world where leaders are overwhelmed by data and geopolitical shifts, and where urgency is high, new growth opportunities often lie beyond the boundaries of the current business model — and sometimes even beyond the organisation’s own sector. At PwC, we help leadershipteams explore these potential growth pathways together. 

Ready to explore how different future growth scenarios may unfold and what they mean for the organisation’s growth path? Contact us today and discover how the Reinvention Lab can help unlock new opportunities. 

Fully tailored on the organisation and ambitions 

Tailored reinvention workshops 
Our reinvention workshops are designed around specific needs, challenges and opportunities. Together, we work towards a concrete and direction‑setting plan that unlocks new growth opportunities.

Sector‑ and industry‑specific reinvention use cases 
We explore a range of scenarios tailored to the sector and its context. This provides insight into where opportunities lie, how efficiency can be increased, and how competitive advantage can be strengthened in a sustainable way.

Start jouw reinvention reis

Contact us

Janet Visbeen

Janet Visbeen

Partner, lid Raad van bestuur, voorzitter Tax & Legal board, PwC Netherlands

Krista Koeleman

Krista Koeleman

Director Experience Center, Reinvention Lab, PwC Netherlands

Tel: +31 (0)68 360 83 93

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