Workforce Capability

The right talent mix to drive value

With up to 85% of costs tied up in people, organisations need to predict their strategic and operational requirements and allocate resources accordingly. But the world is changing. The new possibilities that man and machine in collaboration bring us are almost endless and will transform the role of people at work. We will see a rebalancing of human capital as organisations adjust.

Workforce Capability
Contact us for Workforce Capability

Contact us…

  • if you need help to right-size your workforce to better address immediate and emerging business challenges
  • if you want to know what skills you need for the future of your business
  • if you need talent solutions during mergers, divestitures and on-going organizational change
  • if you want to build agility into your workforce to provide for long term success
  • if you want to improve the way you attract, retain, develop and engage the workforce you need
  • if you want to improve your organisations’ ability to re-skill and deploy resources in the new and emerging markets.

Does your organisation have the right workforce to meet your immediate and emerging business challenges? Do you know what skills you will need for the future of your business? And do you have understanding of how today's complex global environment will impact where and how you deploy your talented people?

77% of CEOs struggle to find the creativity and innovation skills they need


How we can help

We help our clients realize the potential of their people through an integrated approach across six key areas:

1. Strategic workforce planning

We work with you to connect the dots between your business strategy and how you align your people to deliver upon business goals, connecting talent considerations around having the right people, with the right skills, in the right places, at the right time and for the right cost. Our scenario-based methodology ties the analysis of workforce gaps into the talent strategy and planning, connecting recruiting, talent development, mobility and other talent processes to the workforce plan.

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2. Learning and development

We have a dedicated team of L&D experts who have a wealth of experience in developing both the approach and content for learning curricula and in the selection of technology platforms and providers. We help clients think through innovative new solutions to developing workforce skills and behaviours – including applying lifelong learning concepts to overhaul traditional models and how to leverage cost-effective solutions such as Massive Open Online Courses (MOOCs) – and apply them to deliver business objectives by identifying and building targeted learning and development interventions.

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3. Performance management

We believe that robust performance management can offer benefits that are critically appealing to millennial workers and other stakeholders. These include: Career paths that offer a wide range of opportunities, differentiated reward and recognition outcomes, and a culture of high performance and real-time feedback.

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4. Diversity and inclusion

Many organisations have identified diversity as a key element to driving innovation, improved working environments for employees and enhanced customer service. And, studies show that a diverse and inclusive environment drives outcomes and better business performance. Our global D&I framework identifies the four key components of developing and executing a D&I strategy, each of which must be considered at all stages of the talent lifecycle.

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5. Talent management and succession planning

Organisations face fierce competition in the acquisition of talent. A deep understanding of future talent and recruitment needs rather than a reactive approach to immediate recruitment needs is key to successful recruitment and talent acquisition functions.

We work with client to support all aspects of their talent management strategies including recruitment function transformation, data analytics to better understand an predict recruitment/talent acquisition needs.

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6. Workforce agility

Organizations need to be able to adapt ever more quickly in a world where the pace of change is influencing your competitiveness advantage. Workforce agility enables your organization to cope with the speed of changing market conditions and capitalizing emerging business opportunities.

Agility is about the ability of an organization to rapidly adapt and steer itself in a new direction, by a constant focus on your customer, short product delivery cycles with continuous feedback and empowering people. We help you to transform your workforce from doing agile (e.g. working with tooling from the Scrum framework) to being agile (e.g. employees with an agile mindset in their DNA).

Our clients experienced enormous benefits from the agile way of working such as shorter time to market, higher customer and employee satisfaction, reduction in handover and meeting time.

Our three step maturity approach (doing - becoming - being) is focusing on the people as the heartbeat of the agile transformation process in close connection with the information (IT agility) and operational excellence (business agility). This integrated approach has proven valuable results for the organization through its employees.

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7. People transformation

It is people who grow a business more than any other factor. In order to transform your business, therefore, you first have to transform your people. They and they alone will be the critical success factor in driving forward a genuine transformation. Recognising their importance, our approach to people transformation will ensure you bring out the best from your people. We believe in people management that is based on deeply rooted human needs to unleash a commitment to perform and transform. Integrating these human needs into your business will unlock the full potential of your people. We will help you transform into a high-performing organisation by engaging your people with your business goals. Introducing innovative and collaborative ways of working, taking an empowering and motivating leadership approach and creating unique end-to-end employee experiences will give your business a sustainable and competitive advantage.

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Contact us

Janet Visbeen

Janet Visbeen

Partner , PwC Netherlands

Tel: +31 (0)88 792 64 29

Sabine Taalman

Sabine Taalman

Senior Manager, PwC Netherlands

Tel: +31 (0)88 792 76 14

Contact us

Bas van de Pas

Bas van de Pas

Partner, PwC Netherlands

Tel: +31 (0)88 792 69 89

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