19th Annual Global CEO Survey - Banking

176 Banking and Capital Markets CEOs in 62 countries were interviewed for PwC’s 19th Annual Global CEO Survey.

Disruption and opportunity: Banking and Capital Markets CEOs believe that technology is the trend that’s most likely to transform the expectations of customers, regulators and other key stakeholders over the next five years (93% ranking it in the top three) – more than the technology sector itself (92%). 81% see the pace of technological change as a threat to growth, more than any other sector in the survey

Responding to uncertainty: 64% of Banking and Capital Markets CEOs plan significant changes in the way they define and manage risks in response to customer and other stakeholder expectations

Key findings

  • 81% of BCM CEOs see the pace of technological change as a threat to growth, more than any other sector
  • The proportion of BCM CEOs who see new market entrants as a threat to growth (56%) is lower than insurers (65%), reflecting the growing maturity of FinTech in banking and the partnerships being developed between BCM organisations and FinTech

Contact us

Eugénie Krijnsen

Industrie Leader Financial Sector, PwC Netherlands

Tel: +31 (0)88 792 36 98

Gert-Jan Heuvelink

Partner & Insurance leader PwC Europe, PwC Netherlands

Tel: +31 (0) 88 792 50 56

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