Staying ahead in an era of game-changing customer transformation

The world is using more and more electricity but many power utility companies face a huge challenge to their traditional business model. Introducing the roundtable event, Norbert Schwieters, PwC’s Global Power & Utilities Leader, observed, “Several factors – new renewable technologies, IT solutions, customer demand, and government carbon and renewable policies – have created a perfect storm for utilities, putting pressure on traditional business models, decentralized investment decision-making and revenue-generating activities.”